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Loading problems? Game freezing? Read this first!

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Site Admin

Joined: 31 Jan 2006
Posts: 117

PostPosted: Fri Nov 20, 2009 2:27 pm    Post subject: Loading problems? Game freezing? Read this first! Reply with quote

Problems like this are often caused by incompatible browser add-ons, old versions of browsers, or even outdated versions of Flash.
Please try the suggestions below –many similar problems have been solved by one of the following solutions:

-Clear your browser cache and restart your browser
Temporary internet files and cookies can sometimes interfere with games and other applications. Visit the following link and click on the name of the browser you are using for specific instructions on clearing its cache:
After deleting your browser’s cache, close your internet browser and restart it before playing a game.

-Update to the latest version of your internet browser
You can find download links for the latest versions of the most popular internet browsers at the following pages:
Mozilla Firefox:
Google Chrome:
Microsoft Internet Explorer:
Apple Safari:

-Install the latest version of Adobe Flash Player
This is the software that all of our games require.
Click on this link:
Then click on “Download Now” and follow the instructions on the following page.

-Disable browser add-ons
If you have installed extensions or add-ons to your internet browser, disable them and restart your browser before playing one of our games.
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Joined: 22 May 2009
Posts: 8

PostPosted: Wed Jun 20, 2012 1:02 pm    Post subject: bing ad Reply with quote

My problem is everything that is all games load and I can play. The problem is if the bing ad pops up it freezies my computer. It's the only ad that does this. Now I'm at the point that I can't play any games because of the bing ad. Can you turn off the bing ad? .... I'd love to play some games today.
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Joined: 26 Jul 2011
Posts: 9

PostPosted: Sun Aug 18, 2013 11:07 am    Post subject: Spider Solitaire Premium Reply with quote

I tried all of this and I have no issues with any games but the Premium Spider solitaire. The last column will not disappear when I finish. It will if I move it to another column???? Also, the game will not end when I finish, so I have to resign then do not get my bonus points. Sometimes it won't end at all then I get a blue screen and cannot get any score at all. Been going on for a while but frustrating and does not happen with another game.
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Joined: 08 Mar 2012
Posts: 43

PostPosted: Tue Feb 25, 2014 2:04 am    Post subject: Reply with quote

Target ad is freezing up the system every time it appears. It is the only one that will not show the "continue to your game" and I have to close site entirely and reboot it to play the next game.
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Joined: 10 Dec 2008
Posts: 3676

PostPosted: Tue Feb 25, 2014 6:10 pm    Post subject: Reply with quote

uncleteddy, all of the ads are doing that to me today.
Instead of closing the site try hitting your 'back' arrow.
It will look like your treats didn't show up until the next game.
But this is what I have been doing today and I did check the 'my page'
to se if the games were counting and giving me the treats
and it was all showing correctly.
I don't have a clue as to what's going on with it, but this worked for me
until someone fixes the problem the right way.
Hope this helps you until the fix is implemented.

HAPPY GAMING Exclamation Exclamation Exclamation Exclamation
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Joined: 12 Dec 2008
Posts: 48

PostPosted: Wed Feb 25, 2015 1:15 pm    Post subject: Reply with quote

ConnieLea, you must have great influence with GDG, I have been complaining about this problem since October of last year. Suddenly two days ago the problem has been remedied and I now no longer have to keep using the refresh and back buttons to continue playing. Whatever you did, I thank you.
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Joined: 10 Dec 2008
Posts: 3676

PostPosted: Tue Mar 03, 2015 2:43 am    Post subject: Reply with quote

I did nothing that I'm aware of.
As you can see, if you've looked at any other posts,
I'm having difficulties on the site lately...
and all I know to do SO far is to shale my head and wonder Confused Smile
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Gloria Billings

Joined: 19 Jun 2009
Posts: 222

PostPosted: Tue Mar 08, 2016 2:32 pm    Post subject: Shaling one's head Reply with quote

Very Happy ConnieLea, I noticed another game player was impressed that something was fixed after commenting to you about this. Then you said you shale your head. I think we're all at the edge of our seats wondering how you go about shaling your head and how that works to fix technical problems! (This is meant as a joke. I realize sometimes that isn't obvious and people could be offended so it's worth stating when something is meant in fun. Smile )
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Joined: 10 Dec 2008
Posts: 3676

PostPosted: Thu Mar 10, 2016 11:17 am    Post subject: Reply with quote

Smile Embarassed Smile That 'l' was supposed to be a 'k' Smile Embarassed Smile

Like in Shake, shake, shake your boo...oops...I meant shake your head...not your booty.

No offence taken, even without the explanation, Gloria,
if we can't have a laugh now and again what's the point in being Question
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