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Please post all no treats, no score comments here!
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GDG-Brian



Joined: 14 Jul 2011
Posts: 426

PostPosted: Mon Jul 18, 2011 5:53 pm    Post subject: Please post all no treats, no score comments here! Reply with quote

We have heard from several players over the weekend that some games would display a score and treats reward of 0, even if that player got a different score in the game. We are currently working to correct this issue.

If you have noticed this, please post the game title and approximate day and time you were playing the game so we can track down the problem faster. Thanks for your help, and we're sorry for the inconvenience!

7/25 Update: After an unrelated Great Day Games update on Friday, it seems that the no treats, no score bug has gotten worse. I apologize again for this problem, and assure you that our development team is addressing this issue at a high priority.

Thank you to everyone for posting your information here. Your information definitely helped our team track down the specific games that suffer from this problem and pinpoint the source of the bug. There is no further need to post your specific information at this time.

I will keep the community updated on our progress and hope to have some great news for everyone soon! Thanks again for your patience and time!


Last edited by GDG-Brian on Wed Aug 10, 2011 3:23 pm; edited 3 times in total
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ckp



Joined: 18 Jul 2011
Posts: 1

PostPosted: Mon Jul 18, 2011 8:01 pm    Post subject: Reply with quote

Playing Allstate Spider Solatare 7/18/11 7:55 pm Eastern Time. Won the game but got no treats.
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elfen1



Joined: 07 Jun 2011
Posts: 18

PostPosted: Tue Jul 19, 2011 12:27 am    Post subject: Reply with quote

Playing artic tri peaks received zero scores at 11:03 and 11:22pm central time.
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elfen1



Joined: 07 Jun 2011
Posts: 18

PostPosted: Tue Jul 19, 2011 2:11 am    Post subject: Reply with quote

playing artic tri peaks and received 0 score 1:04 am central time. hope you can fix this problem. really love playing on gdg's
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elfen1



Joined: 07 Jun 2011
Posts: 18

PostPosted: Tue Jul 19, 2011 2:21 am    Post subject: Reply with quote

1:14 am central time playing artic tri peaks and scored 14010 and when score came up it was 0
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marymay



Joined: 17 Feb 2009
Posts: 6

PostPosted: Tue Jul 19, 2011 6:47 am    Post subject: no score Reply with quote

mahjong today have posted zero twice within the last hour one score was 14400plus wanted to cry!!!
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Nacnac



Joined: 28 Feb 2011
Posts: 4

PostPosted: Tue Jul 19, 2011 9:10 am    Post subject: Reply with quote

Playing Allstate Spider Solitaire, 7/19/11, 10:01 Eastern Time. Won the game but got «ZERO» treats !
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GDG-Brian



Joined: 14 Jul 2011
Posts: 426

PostPosted: Tue Jul 19, 2011 9:38 am    Post subject: Reply with quote

Thanks everyone for taking the time to post your information. Please continue to do so, our developers will be using this thread to assist in tracking down the issue. I'll keep everyone posted on our progress. Thanks again!
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tchoupette



Joined: 25 May 2007
Posts: 18

PostPosted: Tue Jul 19, 2011 12:53 pm    Post subject: Reply with quote

Playing Mahjoong:

Eastern Canada(Montreal time) beteen 10:30 to 11:00 am, got 3 zero's but when you play again, if you look at your score, you get the points(my score, 13290 was a zero) and if you look at your points, mine 1,028,220 most of the time, you get your 20 points.

If you finish a board, and you have 13290, and the board continues to give you points, let's say 16390, your score will be 13290.

Nobody can get more than 15000 this year.

Is it because I whent in the hospital in january for a hearth operation that you change the rules of the game since I am slower now?
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CathieC



Joined: 29 Jul 2008
Posts: 269

PostPosted: Tue Jul 19, 2011 2:07 pm    Post subject: Reply with quote

Tuesday 7/19/2011:

Allstate Spider Solitaire 1 suit - 13:03ct & 13:15ct

Artic Tri-Peaks Solitaire - 14:40ct

Free Cell Classic - 14:52ct


Last edited by CathieC on Mon Jul 25, 2011 12:20 am; edited 4 times in total
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tchoupette



Joined: 25 May 2007
Posts: 18

PostPosted: Tue Jul 19, 2011 3:04 pm    Post subject: Reply with quote

Mahjoong:

Again, score 0, twice beteen 14:40 to 15:00 hour.

But it gave me my score and points when I play'd again(14,041)
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jerrielynn



Joined: 06 Feb 2011
Posts: 5

PostPosted: Tue Jul 19, 2011 8:31 pm    Post subject: zeros Reply with quote

all zeros and no treats all day-from 8am thru 9pm est, finally gave up.
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CAdreamin



Joined: 24 Oct 2008
Posts: 27

PostPosted: Tue Jul 19, 2011 10:26 pm    Post subject: NO SCORE OR TREATS FOR ARTIC TRI PEAKS 7:36 PACIFIC Reply with quote

Crying or Very sad
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LaurForma



Joined: 02 Mar 2008
Posts: 4

PostPosted: Wed Jul 20, 2011 1:21 am    Post subject: Zero Score Reply with quote

Mahjongg gave me zero at 10:16 p.m., Pacific Time on Tuesday, July 19, 2011.
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lucky_ducks_26



Joined: 23 Jun 2011
Posts: 1

PostPosted: Wed Jul 20, 2011 1:28 am    Post subject: Reply with quote

Playing artic tri peaks pyramid and received a final score of 0 when I actually received over 4000. No treats were given.
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