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Locked out of my account

 
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bvillemom



Joined: 09 Jan 2012
Posts: 2

PostPosted: Wed Jul 15, 2015 1:41 pm    Post subject: Locked out of my account Reply with quote

For the last 6 weeks I have be unable to get into my account. The following is the message I get:
The site has temporarily been taken down for routine maintenance.
Please check back again soon.
We apologize for any inconvenience.


I cannot leave comments, I cannot accept friend requests or check the email. I have emailed the site several times and have not gotten a response. Is anyone else having this problem?
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ConnieLea



Joined: 10 Dec 2008
Posts: 3648

PostPosted: Thu Jul 16, 2015 9:01 pm    Post subject: Reply with quote

I haven't seen anything like that as of yet.
How did you manage to get here this time Question
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bvillemom



Joined: 09 Jan 2012
Posts: 2

PostPosted: Mon Jul 20, 2015 1:47 am    Post subject: Reply with quote

I can only leave 5 word messages and I was able to post this. If I try to go to my page I get the message. It shows I have three messages, if I click on it I again get the routine maintenance message. Tried the contact information and emailed and I get nothing. Don't know what else to do.
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ConnieLea



Joined: 10 Dec 2008
Posts: 3648

PostPosted: Tue Jul 21, 2015 2:11 am    Post subject: Reply with quote

I don't understand it that you are able
to access the forums yet you can't get to your page.
Are you able to get to the GDG home page or to play any games at all?
If you can get to the GDG home page, have you tried clicking
the envelope that shows you have mail instead of clicking your page?
If all else fails, have you tried going to your history
then clicking on GDG on a day that you could access everything.
Then click one of the games that you played on that day.
I'm no expert by any means, but those are the things I would try,
after all, it can't hurt to give it a try, and it might just work Wink Wink
I hope it helps you. Good luck.
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Misty2007



Joined: 14 Jun 2011
Posts: 3

PostPosted: Thu Aug 13, 2015 10:03 pm    Post subject: How much longer!!!!! Reply with quote

How much longer is the site going to be down??????? I still can't tell where I stand in the games I am playing!!!! To say nothing about having to go thru hoops to get to my account. My ratings are not showing on the games. I guess you will have to notify me of your answers by sending me an email to pam.kean@hotmail.com cuz who knows when and if this forum will be reachable when you are ready to answer. Thanks Misty2007
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ConnieLea



Joined: 10 Dec 2008
Posts: 3648

PostPosted: Fri Aug 14, 2015 2:40 am    Post subject: Reply with quote

To my knowledge the only issue is getting to the 'My Page'.
I posted some things about how to access it in General Chit-Chat.
Once I do get there I can see everything except the HOME column
where it shows who is playing what and the mail boxes.
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drredeye



Joined: 05 Jun 2011
Posts: 4

PostPosted: Fri Aug 21, 2015 2:22 pm    Post subject: Reply with quote

I'm dealing with the same situation - can not go to home page - but have access to all other pages - I also have to log-in every time I play a different game ???? It's one of those life's mysteries !!!!!!!!
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ConnieLea



Joined: 10 Dec 2008
Posts: 3648

PostPosted: Sat Aug 22, 2015 9:25 pm    Post subject: Reply with quote

drredeye, when I first come onto the site and click the treasure chest
it tells me to log in or register to keep my score and I click on log in.
If you go to a game that you know you've already played this week,
yet it says log in to keep your score,
click to see your treats and then back to see your score.
Once you've done that it should show your score and not tell you to log in.
I have been having to do that for several days now.
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